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Senior Sustainment Engineer/Systems Engineer Tier 2 (Sign Bonus Available) Chantilly VA – TS/SCI with Polygraph – POC in Listing

Posted by on January 13, 2022

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Senior Sustainment Engineer/Systems Engineer Tier 2 (Sign Bonus Available) Chantilly VA - TS/SCI with Polygraph

Job Profile:


Infrastructure/Systems Administration T4

JR Type:



Job Category:


Information Technology

Minimum Clearance Required to Start:


TS/SCI with Polygraph

Percentage of Travel Required:



Type of Travel:



Project Name:


All Spark

Referral Bonus Plan:


Job Description:



The Senior Sustainment Engineer is a Mid-level to Senior Systems Administrator that has ServiceNow and IT Service Management (ITSM) Linux and/or Microsoft platform administration experience.  Senior Sustainment Engineer provides support for the overall workload and execution of Operations and Maintenance (O&M) tasks on the Situational Awareness as a Service (SAaaS) instance of ServiceNow. This position does not require shift work but may require being on-call on a scheduled rotation for call-in support and occasional off-hour assignments.



What You’ll Get to Do:


Responds to Incidents and Changes submitted by customers, to include Tier 2 level triage.


Responds to alerts and customer reported issues, escalates problems as required, and resolves significant matters by exercising independent judgment within established support practices.


Deploys approved release packages and break-fix solutions on ServiceNow in accordance with Configuration, Change, and Release Management policies and procedures


Develops and interprets detailed installation instructions and supporting documentation to affect system design deployments


Provides technical expertise in the areas of system design, installation, configuration, tuning, capacity planning, troubleshooting, and problem resolution


Patches cloud servers and applications, configures software, responds to service outages, monitors system performance, and troubleshoots systems issues



You’ll Bring These Qualifications:


An Active TS/SCI Clearance with Polygraph


DoD 8570 IAT Level II Certification


A Bachelor’s Degree in Computer Science, Information Technology, or related field and at least 3 years work experience with the design, installation, administration, and maintenance of Microsoft and/or Linux systems or equivalent combination of education and experience


Excellent interpersonal and communication skills needed to work with business partners, engineering teams, and users requiring break fix actions


Strong analytical and strategic thinking skills with a service-oriented mindset


Good team player with a strong willingness to participate and help others


Ability to prioritize in a fast-moving environment with a high sense of urgency and self-motivation


These Qualifications Would be Nice to Have:


•             Experience with managing work tasks via ServiceNow


•             Experience with enterprise technologies such as Splunk and Amazon Cloud services



What We Can Offer You:


We’ve been named a Best Place to Work by the Washington Post.


Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.


We offer competitive benefits and learning and development opportunities.


We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.


For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.






Company Overview:


CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.


As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. As such, any offers of employment may be contingent upon COVID-19 vaccination or an approved accommodation. All new hires are required to report their vaccination status.


Job Requisition ID


If you are qualified and interested in this position, email your resume to and include the Full Job Title and Job Requisition IDabove in the subject line


  • Location:
  • Salary: Not provided
  • Clearance Required: No
  • Spouse Friendly: No

To apply to this job, contact .