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Senior Sustainment Engineer/Systems Engineer Tier 2 (Sign Bonus Available) Chantilly VA – TS/SCI with Polygraph – POC in Listing

Posted by on January 13, 2022

To apply to this job, contact .

Senior Sustainment Engineer/Systems Engineer Tier 2 (Sign Bonus Available) Chantilly VA - TS/SCI with Polygraph

Job Profile:

 

Infrastructure/Systems Administration T4

JR Type:

 

Competitive

Job Category:

 

Information Technology

Minimum Clearance Required to Start:

 

TS/SCI with Polygraph

Percentage of Travel Required:

 

None

Type of Travel:

 

None

Project Name:

 

All Spark

Referral Bonus Plan:

 

Job Description:

 

 

The Senior Sustainment Engineer is a Mid-level to Senior Systems Administrator that has ServiceNow and IT Service Management (ITSM) Linux and/or Microsoft platform administration experience.  Senior Sustainment Engineer provides support for the overall workload and execution of Operations and Maintenance (O&M) tasks on the Situational Awareness as a Service (SAaaS) instance of ServiceNow. This position does not require shift work but may require being on-call on a scheduled rotation for call-in support and occasional off-hour assignments.

 

 

What You’ll Get to Do:

 

Responds to Incidents and Changes submitted by customers, to include Tier 2 level triage.

 

Responds to alerts and customer reported issues, escalates problems as required, and resolves significant matters by exercising independent judgment within established support practices.

 

Deploys approved release packages and break-fix solutions on ServiceNow in accordance with Configuration, Change, and Release Management policies and procedures

 

Develops and interprets detailed installation instructions and supporting documentation to affect system design deployments

 

Provides technical expertise in the areas of system design, installation, configuration, tuning, capacity planning, troubleshooting, and problem resolution

 

Patches cloud servers and applications, configures software, responds to service outages, monitors system performance, and troubleshoots systems issues

 

 

You’ll Bring These Qualifications:

 

An Active TS/SCI Clearance with Polygraph

 

DoD 8570 IAT Level II Certification

 

A Bachelor’s Degree in Computer Science, Information Technology, or related field and at least 3 years work experience with the design, installation, administration, and maintenance of Microsoft and/or Linux systems or equivalent combination of education and experience

 

Excellent interpersonal and communication skills needed to work with business partners, engineering teams, and users requiring break fix actions

 

Strong analytical and strategic thinking skills with a service-oriented mindset

 

Good team player with a strong willingness to participate and help others

 

Ability to prioritize in a fast-moving environment with a high sense of urgency and self-motivation

 

These Qualifications Would be Nice to Have:

 

•             Experience with managing work tasks via ServiceNow

 

•             Experience with enterprise technologies such as Splunk and Amazon Cloud services

 

 

What We Can Offer You:

 

We’ve been named a Best Place to Work by the Washington Post.

 

Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

 

We offer competitive benefits and learning and development opportunities.

 

We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.

 

For over 55 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

 

BITS3

 

allspark

 

Company Overview:

 

CACI is an Equal Opportunity Employer – Females/Minorities/Protected Veterans/Individuals with Disabilities.

 

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. As such, any offers of employment may be contingent upon COVID-19 vaccination or an approved accommodation. All new hires are required to report their vaccination status.

 

Job Requisition ID

255682

If you are qualified and interested in this position, email your resume to kenneth.barker@caci.com and include the Full Job Title and Job Requisition IDabove in the subject line

Info

  • Location:
  • Salary: Not provided
  • Clearance Required: No
  • Spouse Friendly: No

To apply to this job, contact .